Shipping policy

Delivery Policy (International) - For domestic prices, switch to Swedish

We deliver throughout Sweden and to selected countries within the EU.
For orders outside Sweden, additional shipping costs may apply, which will be clearly shown at checkout.

Delivery Times (Outside Of Sweden)

Shipping times and costs for deliveries outside Sweden may vary depending on the destination country. The exact shipping cost will be calculated and displayed at checkout before you complete your order.

Standard Delivery: 2–9 business days after your order has been shipped (weekdays).
Express Shipping: 1–3 business days after your order has been shipped (weekdays). Orders placed before 12:00 are usually shipped the same day.

Please note that delivery times may be affected by customs processing and local postal services in the destination country.


Shipping Costs

Standard Delivery: 
99 SEK
Orders must be of 200 kr value or more to check out. 

Express Shipping:
199 SEK 

Tracking and Delivery Status

You will receive an email with a tracking number once your order has been shipped. Track your delivery via the link in the email.

Delivery Issues and Returns

Delayed delivery:
Contact us by email if your order has not arrived within the specified time.

Damaged or incorrect item:
Please check your order immediately upon delivery. If the item is damaged or incorrect, contact us right away and we will help you resolve the issue.

Returns:
Please see our return policy for information on how returns and refunds are handled.

Contact

If you have any questions about delivery or tracking, contact us at:
hellobracelet.se@gmail.com